No cancelation or refund is allowed on Tickets issued from our online ticketing interface.
No cancelation, refund or adjustments will be entertained if the visitor do not report in time for the selected Safari trip.
Ticket once booked cannot be modified, cancelled or transferred in part or in full.
Visitors barred to visit zoo/safari by Zoo guards due to some activities (e.g carriage of liquor, plastic, pet or other activities not permitted in zoo/safari) will not get the refund
All products under "North Bengal Wild Animals Park/ Banaja" are 100% genuine
Shipping cost is included. If delivery was not done within stipulated period (within India 15 days) after intimation, we will send second one provided failure in delivery is proved.
Once a product is booked, the same cannot be cancelled or swapped with any other.
Handicrafts of Forest Protection committee or Self hep Group shown in picture may vary from actual as each item made in hand by individual.
If the product is "out of stock", then we will not be responsible for delay. However, every sincere effort will be made to deliver the same at the earliest possible time.
If material is broken/damaged during receiving, customer have to send back the said material at his own cost. After receiving the broken/damaged material the replacement will be made without any extra cost within a reasonable period (within India 15 days). During this period an email to firstname.lastname@example.org required. However, no money will be returned to the customer.
Transaction fees charged would be borne by visitor/payer for any payment.
Transaction fee charges would not be refunded/ reversed under any circumstances for any refund/ reversal /chargeback and any other reasons.